What is Contactza?
Founded in 2020, Contactza Ltd is the culmination of industry expertise, innovation, and a futuristic approach. Our dedicated team is fully engaged with your needs, driving your business into the future.
We aim to provide value to our clients and companies through creative and effective solutions. The company has grown quickly since its establishment, benefiting clients, employees, and owners.
Our headquarters are in Cyprus, with resources in Romania, Serbia, Malaysia, and Lebanon, providing expertise for every project. Our main growth markets are in Norway, Sweden, and Finland. We offer customized and exclusive services tailored to each client's needs.
Why Malasyia?
Additionally, Malaysia's diverse workforce offers a range of language skills and cultural understanding, making it easier for businesses to serve global markets effectively. The country's strategic location in Southeast Asia also provides easy access to other markets in the region, further enhancing its attractiveness as an outsourcing destination. Furthermore, Malaysia's government has implemented various initiatives to support the outsourcing industry, such as tax incentives, infrastructure development, and regulatory reforms. This creates a conducive environment for businesses looking to outsource their operations to Malaysia. Overall, Malaysia's strong educational system, skilled workforce, strategic location, and government support make it an ideal outsourcing destination for businesses looking to tap into new talent pools and expand their operations efficiently.
Lebanon Rises as a Regional Outsourcing Hub
Outsourcing can provide a much-needed lifeline for Lebanon's struggling economy by creating new job opportunities and boosting economic growth. By tapping into the global market for freelance work and shared services, Lebanon can leverage its skilled workforce to generate income and attract international businesses. Additionally, outsourcing can help address workforce shortages in Lebanon by connecting local talent with companies in need of specialized skills. This can not only improve employment prospects for Lebanese workers but also enhance the country's competitiveness in the global market. Overall, embracing outsourcing as a strategy for economic recovery can play a crucial role in reviving Lebanon's economy and mitigating the impact of the ongoing crisis. By harnessing its human capital and leveraging opportunities in the outsourcing market, Lebanon can pave the way for sustainable growth and prosperity in the face of adversity.
Why Romania?
Outstanding Tech Expertise
Within the last decade Romania has been one of the main outsourcing countries of Eastern Europe, while many MNC’s have chosen to relocate projects and departments in this region. Financially there are many advantages to choose Romania, however, one of the most important assets that you can benefit is the highly-skilled people you can enroll within your ranks. Romania is one of the most attractive markets in Europe for technology investment and outsourcing, with a highly skilled and diversified workforce, competitive prices, and a stimulating business environment.
Cyprus is emerging as an attractive outsourcing destination for IT services for several key reasons:
1. Strategic Location:
Proximity to Europe, the Middle East, and Africa (EMEA):
Cyprus serves as a gateway between these regions, making it a convenient hub for businesses looking to expand into multiple markets.
2. Highly Skilled Workforce:
Educated Talent Pool: Cyprus has a strong emphasis on higher education, particularly in technology, engineering, and IT, with many Cypriot professionals holding degrees from prestigious European and U.S. institutions.
Multilingual Workforce: Many IT professionals in Cyprus are proficient in multiple languages, especially English, which is the main business language, making communication seamless for international clients.
3. Competitive Costs:
Cost-Effective Labor: While offering a highly skilled workforce, Cyprus provides IT services at a lower cost compared to Western European countries, ensuring quality without breaking the budget.
4. Business-Friendly Environment:
Tax Incentives: Cyprus offers one of the lowest corporate tax rates in Europe, and it has multiple tax incentives and exemptions for IT and tech companies, which makes outsourcing IT operations cost-effective.
EU Member: As a member of the European Union, Cyprus benefits from the EU’s regulations, allowing businesses to operate with ease across member states.
5. Reliable Infrastructure:
State-of-the-Art IT Infrastructure: Cyprus has modern IT infrastructure, including high-speed internet connectivity, data centers, and telecom services, which support advanced IT and outsourcing services.
Political and Economic Stability: Cyprus offers a stable economic and political environment, which is essential for the consistent delivery of outsourced IT services.
6. Innovation and Start-Up Ecosystem:
Growing IT and Startup Scene: Cyprus is home to a growing number of tech startups, accelerators, and innovation hubs, making it an emerging tech center.
Support from the Government: The Cypriot government actively supports the tech sector through policies, grants, and funding programs aimed at fostering growth and innovation in IT services.
7. Data Protection and Compliance:
GDPR Compliance: Cyprus follows strict EU data protection laws, including the General Data Protection Regulation (GDPR), ensuring high levels of data security and privacy for outsourced projects.
8. Quality of Life and Work Environment:
Attractive for IT Talent: The high quality of life, warm climate, and beautiful landscapes make Cyprus a preferred destination for talented IT professionals and companies looking to establish or outsource IT operations.
The main countries we currently operate in:
Norway, Sweden, Romania and Serbia.